Free DHL Express shipping for orders over £150

FAQ

Who are ORIGIN?
With nothing more than an idea, a drawing pad & some pencils, ORIGIN originates from our CEO's spare room. Working evenings and weekends outside of his 9-5 job, to create a brand that was simply more than just another fast fashion next clothing brand. 
Fast forward to the present day, ORIGIN is a UK street wear brand that takes inspiration from British clothing and culture, to create something not seen on the market before. We aim to make innovative clothing, with only the best materials and an unmatched quality fit. All of this, combined with the highest level of customer service and satisfaction, is what defines us.
For more info, please visit our About Us Page
 
What payment method do you accept?
We accept credit/debit card and PayPal.
 
Why has my order been cancelled/rejected?
This will be due to issues with your bank account. Please contact your bank if you face this issue.
 
Will I receive confirmation once my order has been submitted?
Yes, you will receive an email once your order is confirmed and once the order is shipped.
 
Can I cancel or change my order if it hasn't been shipped yet?
Sadly, once an order is confirmed we are unable to change it. However, you a able to make a return or exchange if you are not completely satisfied with the product.
 
Where do you ship?
We ship Worldwide.
 
How long does shipping take?
UK 1st Class 1- 2 days
UK 2nd Class 3 - 4 days
EU 4 - 7 days
Rest of the World 5 - 10 days
 
What is your returns policy?.
All items are available to return*. They must be unworn and in the condition you received including wrapping & tags. Items must also be returned with in 21 days of you initially receiving the item. You will receive a full refund.
*Excludes sale items.
 
What is your exchange policy?
All items are available to exchange if you would like a different item. They must be unworn and in the condition you received including wrapping & tags. If the item you want to exchange for is more expensive, the card used to purchase the original item will be charged the difference. Items for exchange must be returned within 21 days of you receiving the item.
 
 If you have any further questions, please contact us at info@originclo.com